Cete Support

Cete helps you stay close to friends and family when distance, time zones and busy lives get in the way.

Contact us

Questions, problems or ideas: support@joincete.com. We usually reply within a few days.

How do I connect with someone? Go to Connections, tap Invite someone, and share the code. They enter it under Connections > I have an invite code.
I didn't get my 6-digit code. Check your spam folder, and make sure the email address is typed correctly. You can tap Send a new code to get another.
I'm not getting notifications. Make sure notifications are allowed for Cete in the iPhone's Settings app, then check Profile > Notifications in Cete. "Free to talk" notifications don't come during your quiet hours, and at most 2 a day come from the same person.
How do I stop hearing from someone? Open their screen and turn on Mute notifications, or tap Remove connection. To leave a group, open Group settings > Leave group.
How do I save my group's memories? Open Group settings > Export archive.
How do I delete my account? Go to Profile > Delete account. It deletes your account and data straight away.